Roberts Bakery Supply Disruption

Contingency Supply Enacted

Dear Customer,

We have been notified this morning (15/04) of expected disruption to supply from Roberts Bakery for the next few days as they have had issues within their main bakery with 2 of their 3 bread plants going down. For all lines coded RO, there is a high likelihood of them being affected because of this, but Roberts are working closely with us as a key customer to stabilise the position from their 3rd plant – that said, there is inevitable disruption and we have decided to put in place the following plans.

• Secure Supply of Bakestone Long Loaf as this is key in critical areas of the catering industry where allergen management is key.

• Sunbake 800g Retail and Bakestone 800g Retail PMP are likely to be impacted and we are looking to source alternatives (namely Kingsmill or Hovis).

• All Roberts products are impacted to some level and again, where possible, we will cover shortfalls with a combination of Warburtons, Kingsmill and Hovis SKUs.

• For any rolls supply issues, again, we will look to offset shortages with retail products from other suppliers.

Such incidents are thankfully few and far between, but rest assured, continuity of supply is key to our customer base and such plans are rarely called upon. I trust the contingency actions we have taken are welcomed.

Thank you for your co-operation.

Best regards,

Graham Mahon

Sales Director & Operational Lead, Liverpool Depot.